This information notice has been prepared by the data controller Alsero Tourism Trade Limited Company to inform and clarify for you, within the scope of Article 10 of Law No. 6698 on the Protection of Personal Data (KVKK) and the Communiqué on the Procedures and Principles to be Followed in Fulfilling the Obligation to Inform, the purposes for which your personal data are processed, the legal grounds, the method of collection, potential recipients and your rights under the Law.

https://alserotours.com/ on our website via the “Contact Us ” button you share;

Data Categories	Examples of Data Types Processed in This Category
Identity Data	Your first and last name
Contact Data	Your telephone number, e‑mail address

your personal data are processed for the purposes of assessing your complaints and requests regarding the services provided by our company, informing you, enabling you to benefit from those services, and communicating with you regarding the matter you have applied about. We do not have absolute control over the information you share. We also advise that you do not share with our company any personal data you do not wish us to know or any special category (sensitive) personal data.

The said personal data are processed automatically based on the legal grounds set out in Article 5 of Law No. 6698, namely;

“Processing of personal data of the parties to a contract is necessary provided that it is directly related to the establishment or performance of a contract.”

and will be processed automatically and may be shared with the infrastructure service provider company and, where necessary, with the relevant judicial authorities.

You may send your requests under Article 11 of the Law, which regulates the data subject’s rights, in writing to the address Balgat 1410 Street No. 2/1, Çankaya - Ankara or by e‑mail to kvkk@alserotours.com, in accordance with the Communiqué on the Procedures and Principles of Application to the Data Controller.

An application form you can use has been published on our website. Click to view the relevant form.