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This Cookie Policy has been prepared by Alsero Tourism Trade Limited Company to provide information about the cookies and similar technologies placed on your device when you visit our website at https://alserotours.com/. This policy explains which types of cookies are used, for what purposes those cookies are collected, how they can be managed, and how you can exercise your rights under the Personal Data Protection Law (KVKK).
For cookies used on our website other than essential cookies, users’ explicit consent is obtained and they are given the opportunity to change their consent at any time. Through the cookie management panel, users can view the types of cookies used on our website and set their preferences using the “accept all” or “reject all” options for all cookies other than Essential Cookies. Users may also change their preferences at any time via this panel.
What is a cookie?
A cookie is a type of identification file left by any website and read by the browser used by the user. Cookie files store various data such as the user’s session information, time spent consuming content on a page, and content consumption habits.
Our cookies are used while you are using our websites to provide you with a personalized experience, to improve our services and to enhance your experience.
Cookies may be categorized under different headings depending on their purposes and methods of use. Some of these headings are explained below;
First-party and third-party cookies: Whether a cookie is first-party or third-party depends on the site or domain that placed the cookie. First-party cookies are placed directly by the website visited by the user, that is, by the internet address displayed in the browser’s address bar: https://alserotours.com/. Third-party cookies are placed by a domain different from the domain of the site visited by the user.
These cookies are necessary for the website to function properly. They are used to perform the core functions of the website (for example, logging in, form submission, security verification, page redirection, etc.) and are also required to enable the provision of an information society service requested by the user (such as remembering privacy preferences). If essential cookies are blocked, some parts of the website may not function properly.
2) Analytics/Performance Cookies
These cookies allow statistical measurement for the purpose of analyzing user behavior on websites. They are frequently used to improve the site. They are used by website owners for various purposes such as estimating the number of unique visitors, measuring traffic, optimizing performance, identifying the most important search engine keywords that lead to a webpage, or monitoring navigation behavior on the website. Thus, site performance can be measured and improved. These cookies also help determine which pages on websites are most or least popular. In some cases, analytics/performance cookies may be triggered automatically when a user clicks on third-party services or embedded content on the site (for example, YouTube videos, Google Maps, etc.).
3) Functional Cookies
These cookies are used to make the content offered by the site more personal. For example, they enable remembering information such as username, language preference, or region selection (ensuring that your preferences other than privacy preferences are remembered when you return to the site). In some cases, functional cookies may also be triggered automatically when a user clicks on third-party services or embedded content on the site (for example, YouTube videos, Google Maps, etc.).
4) Advertising/Marketing Cookies
These cookies allow targeted advertisements to be shown to the user by tracking their browsing habits on the internet. They are used for online behavioral advertising activities. Such cookies may be shared with advertising partners. In some cases, advertising/marketing cookies may also be triggered automatically when a user clicks on third-party services or embedded content on the site (for example, YouTube videos, Google Maps, etc.).
5) Cookies Triggered by Interaction (Interaction-Dependent): These types of cookies are not created for a direct purpose. When a user clicks embedded content on the relevant site, such as YouTube videos or Google Maps, cookies falling into the advertising, analytics or functional categories are automatically triggered.
Purposes of Personal Data Processing and Legal Grounds
Essential cookies are processed for the following purposes;
They are used to increase the performance of our site so that it can respond to you more quickly and to enable the provision of an information society service you have requested (such as logging in, filling out forms, remembering privacy preferences, etc.).
The personal data collected through these cookies are processed pursuant to Article 5(2)(c) of the Personal Data Protection Law (Law No. 6698) — “processing of personal data of the parties to a contract is necessary provided that it is directly related to the establishment or performance of the contract” — or Article 5(2)(f) — “processing is necessary for the legitimate interests of the data controller provided that it does not harm the fundamental rights and freedoms of the data subject.”
Advertising and Marketing cookies are triggered when the third-party Google Maps service embedded on our Site is clicked by the user. The personal data collected through these cookies are processed based on your explicit consent within the scope of Article 5(1) of the Personal Data Protection Law (Law No. 6698).
Functional cookies are triggered when the third-party Google Maps service embedded on our Site is clicked by the user. The personal data collected through these cookies are processed based on your explicit consent within the scope of Article 5(1) of the Personal Data Protection Law (Law No. 6698).
Detailed information on the cookies used on our website and the associated services is provided below:
You can find detailed cookie information below:
| Cookie | Provider | Purpose | Retention Period | Cookie Type |
|---|---|---|---|---|
| ASP.NET_SessionId | Site owner | Secure handling of user sessions and form processes | For the duration of the session | Strictly Necessary Cookie |
| CAPTCHA / security cookies | CAPTCHA provider used | Protecting forms against bot and abuse attempts | Session / short-lived | Strictly Necessary Cookie |
| cookieConsent | Site owner | Remembering the user's cookie preference | Strictly Necessary Cookie | |
| functionalCookies | Site owner | Remembering the functional cookie preference | Strictly Necessary Cookie | |
| analyticsCookies | Site owner | Remembering the analytics cookie preference | Strictly Necessary Cookie | |
| marketingCookies | Site owner | Remembering the marketing cookie preference | Strictly Necessary Cookie | |
| Google Analytics 4 cookies (_ga, _ga_<ID>) | To distinguish visitors, and to analyze sessions and site usage | _ ga : 2 years; ga : 2 years | Analytics Cookie | |
| Microsoft Clarity cookies | Microsoft | To analyze user behavior and site usage | Analytics Cookie | |
| Yandex Metrica cookies | Yandex | Analysis of visitor and user behavior | Analytics Cookie | |
| Google Ads cookies | Measurement of advertising performance, conversions, and remarketing | Marketing Cookie | ||
| Meta Pixel cookies | Meta | Advertising performance, conversion measurement, and remarketing | Marketing Cookie | |
| LinkedIn Insight Tag cookies | Advertising performance and conversion measurement | Marketing Cookie | ||
| Microsoft Ads UET cookies | Microsoft | Advertising performance and conversion tracking | Marketing Cookie | |
| TikTok Pixel cookies | TikTok | Advertising performance, conversions, and remarketing | Marketing Cookie | |
| Google Maps cookies | Provision of the map service and loading of map content | Functional Cookie |
Requests of Data Subjects
Data subjects whose personal data are processed through the cookies used on our website may submit their requests within the scope of Article 11 of the Personal Data Protection Law (Law No. 6698) in accordance with the "Communiqué on the Procedure and Principles of Application to the Data Controller" in writing to Balgat 1410 Cadde No 2/1 Çankaya- Ankara or by e-mail to kvkk@alserotours.com.
Cookie Settings via Browser Settings
You may change your cookie preferences at any time by clicking the consent preferences icon located at the bottom left of our website. Toggle the buttons in the cookie management panel on or off according to your preference and click the "Save settings" button. Refresh the page to apply your settings.
In addition, partial control can also be exercised via browser settings. You can access information on managing cookies in commonly used browsers via the links below:
Google Chrome
https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=tr
Microsoft Edge
Mozilla Firefox
Safari
Opera
The table below lists the cookies currently used on our website, grouped by category.
| Cookie Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| alserotour_session | alserotours.com | Maintains your session and identity while you navigate between pages. | Session | HTTP |
| remember_customers_* | alserotours.com | Keeps you signed in when you choose "remember me". | 1 year | HTTP |
| XSRF-TOKEN | alserotours.com | Security token that protects forms against cross-site request forgery. | Session | HTTP |
| cookie_consent_preferences | alserotours.com | Stores your cookie consent choices. | 1 year | Local Storage |
| Cookie Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| userLang | alserotours.com | Remembers your selected language. | 1 year | HTTP |
| defaultLang | alserotours.com | Stores the default language setting. | 1 year | HTTP |
| travelers_preferences_v2 | alserotours.com | Remembers your traveller count and preferences. | Persistent | Local Storage |
| search_filters_v1 | alserotours.com | Stores your most recent search filters. | Persistent | Local Storage |
| customer_name | alserotours.com | Holds your display name shown in greetings. | Session | HTTP |
| VISITOR_INFO1_LIVE | youtube.com | Estimates bandwidth and measures views of embedded videos. | 180 days | HTTP |
| YSC | youtube.com | Registers a unique ID to keep statistics of watched videos. | Session | HTTP |
| __cf_bm | trustpilot.com | Trustpilot review widget bot management. | 30 minutes | HTTP |
| NID | google.com | Used by Google to remember preferences and other information for Maps embeds. | 6 months | HTTP |
| CONSENT | google.com | Stores consent choices related to Google services. | 2 years | HTTP |
| Cookie Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| _ga | google.com | Distinguishes unique users for analytics. | 2 years | HTTP |
| _ga_W5NSGPC31M | google.com | GA4 property cookie; persists session and campaign state. | 2 years | HTTP |
| _gid | google.com | Distinguishes users for 24 hours. | 24 hours | HTTP |
| _gat | google.com | Throttles request rate. | 1 minute | HTTP |
| _dc_gtm_* | google.com | Used to throttle request rate when GA is deployed via GTM. | 1 minute | HTTP |
| _clck | clarity.ms | Persists the Clarity user ID and preferences. | 1 year | HTTP |
| _clsk | clarity.ms | Connects multiple page views into a single session recording. | 1 day | HTTP |
| CLID | clarity.ms | Identifies the first time Clarity saw this user. | 1 year | HTTP |
| MUID | bing.com | Identifies unique web browsers; used for analytics and advertising. | 13 months | HTTP |
| _ym_uid | yandex.ru | Yandex Metrica user identifier. | 1 year | HTTP |
| _ym_d | yandex.ru | Date of the user's first visit. | 1 year | HTTP |
| _ym_isad | yandex.ru | Detects whether an ad blocker is used. | 1 day | HTTP |
| Cookie Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| _gcl_au | google.com | Stores ad-click information for conversion measurement. | 3 months | HTTP |
| Conversion | google.com | Measures ad conversions. | 90 days | HTTP |
| _fbp | facebook.com | Stores and tracks visits for advertising. | 3 months | HTTP |
| fr | facebook.com | Delivers and measures advertising and improves ad relevance. | 3 months | HTTP |
| _uetsid | bing.com | Stores a unique session ID for the Microsoft Ads (Bing) UET tag. | 1 day | HTTP |
| _uetvid | bing.com | Stores a unique visitor ID for retargeting. | 16 days | HTTP |
| _ttp | tiktok.com | Measures and improves the performance of TikTok ad campaigns. | 13 months | HTTP |
| _pinterest_ct_ua | pinterest.com | Used for conversion tracking and audience building. | 1 year | HTTP |
| _pin_unauth | pinterest.com | Groups actions for users that cannot be identified. | 1 year | HTTP |
| yuidss | yandex.ru | User identifier for Yandex advertising. | 1 year | HTTP |
| ymex | yandex.ru | Stores auxiliary Yandex identifiers for ads. | 1 year | HTTP |
| li_sugr | linkedin.com | Browser identifier for probabilistic matching. | 3 months | HTTP |
| UserMatchHistory | linkedin.com | LinkedIn Ads ID syncing. | 30 days | HTTP |
| bcookie | linkedin.com | Browser identifier for LinkedIn features. | 1 year | HTTP |
| lidc | linkedin.com | Facilitates data center selection. | 1 day | HTTP |